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Cancellation Policy

We're all packed up and ready to go but if you aren't please let us know!

Please provide 24 hours notice for cancellation of Sassy Solo Sessions (First Time, Member & Non-Member Clients).

 

Cancelling within less than 24 hours of your scheduled appointment will require 50% payment of the originally booked service prior to being able to book another appointment. 

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Sassy Squads, Competition Teams, Event Day & Bridal Sprays require a valid credit card  and/or a at the time of booking. All deposits are non-refundable. Cancelling less than 48 hours in advance will result in 50% payment of the originally booked service prior to being able to book another appointment.  Groups shouldn't worry if they have 3 more or 3 less people than originally booked.
 
For clients who do not wish to provide a credit card at the time of booking may contact us directly and be given the option to pay a 50% deposit via e-transfer. 
 
For services rendered we accept Cash, Credit, PayPal, Venmo, Cash App & Zelle. 

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Please note that CANCELLATIONS MUST BE DONE VIA TEXT OR BY SPEAKING WITH YOUR TECHNICIAN.

We DO NOT accept cancellations by email.
 
If we arrive on site for Sassy Squads, Competition Teams, Event Day & Bridal Sprays  appointment and you do not show up we will charge you 100% of the originally booked service at that time. For Sassy Solo Sessions (First Time, Member & Non-Member Clients)  you will be required to pay 100% of the originally booked service prior to being able to book another appointment; We may also required you have a credit card on file to secure any future bookings.
Clients who do not show more than once will be required to pay in full before any future appointments.
 
New clients must have waivers prior to being sprayed, clients under the age of 18 years of age must also have consent forms filled out. We have a no refund policy on spray tan services completed.

We understand life happens. If we given enough time and/or we are able to fill your appointment time partial and/or full refunds will be considered. Please call or email with any questions in regards to this policy.

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